01622 677 541
Over 45 years of excellence (since 1976)
01622 677 541
BISON B

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We’re Hiring! – Client Success Advisor (permanent full-time) £25-£30K DOE + Bonuses

BISON is a creative design, print and signage business looking for new talent to join our young, dynamic, fast-paced, customer-centric team. We boast an industry-leading total satisfaction guarantee on all the products, services and solutions we provide, and are currently looking for like-minded people to join us on our upwards journey. 

BISON is also aware of the current climate crisis. The team is excited and motivated to create and present both ethical and environmental options that are compelling and exciting. As a company with an appetite for continuous improvement, growth and aspiration for operational excellence we need superstars to continue delivering a great service as well as break into new markets and diversify. 

A great opportunity has arisen in the BISON team. This is a permanent full-time position working from BISON PLEX 1 – our 4,250 square feet HQ just 1.5 miles from Maidstone town center. 

We are looking for a confident, experienced, and proactive person to join us to assist with sales, marketing, rattle a few feathers and ensure a smooth running of the office. 

The responsibilities for the role will include among other duties: 

  • Client Success Executive 
  • KEEP and GROW a portfolio of accounts which we will provide you 
  • Take ownership of all client servicing responsibilities 
  • Be proactive in using our systems so that our clients receive the ‘extra mile’ experience 
  • Create estimates, proposals and move work through our document flow through to completion including monitoring and updating team member on project status 
  • Help the MD free up more of his time to work on the growth of the business 
  • Develop meaningful future business within our supply chain 
  • Take on special projects 

Personal attributes: 

✓ You want to delight customers and give them an amazing customer service experience 

✓ You believe that it is never crowded on the extra mile, and you feel compelled to go that extra distance for your customers 

✓ You want to work in a company that puts the customer at the heart of what they do 

✓ You are a natural people person and love helping others 

✓ You have previous experience dealing directly with customers either on the phone or face-to-face. Experience in our sector is not necessary 

✓ You want to work in a company where you can have a career, not just a job 

✓ You want long-term opportunities and a brighter future 

✓ You are keen to learn new skills and develop and grow as an individual 

✓ You can work magic when customers have issues that need to be resolved 

✓ You are very resourceful and can usually figure out solutions even in the most challenging situations 

This is an excellent job opportunity for the right person and will include ongoing training and development to help you continually improve and grow. 

If you think you have what it takes, please email us your CV with a covering letter to hello@madebybison.co.uk 

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